Privacy Policy
Introduction
Print Me Home respects your constitutional rights to privacy and is committed to preserving your online safety by protecting your privacy anytime you visit or communicate with our website.
This Privacy Policy has been developed to ensure that users of our website know that their personal information is kept private and that any information we use is to improve our service to you.
This Privacy Policy must be read together with our Website Terms, Sales Terms, and Refund Policy. Accordingly, please ensure that you read and understand your rights and obligations.
Personal Information
“Personal Information” in this Privacy Policy means “personal information” as defined in the Protection of Personal Information Act 4 of 2013 (“POPIA”) and includes your name, address, email address, telephone number, and identity number.
You should be aware that your use of this website does not reveal your identity. If you wish to register for our personalised services, we will ask you for your name and other personal details. You are entirely free to decide whether or not to supply this information. However, if you choose not to provide your Personal Information to us, this may affect our ability to provide personalised products and services to you.
The Personal Information collected may vary depending on your particular interaction with Print Me Home but will be limited to the information necessary to record and manage our interaction with you or as permitted or required in terms of law.
By providing Personal Information and/or continuing to engage with Print Me Home, you hereby consent to your Personal Information being collected, used, and disclosed in accordance with this Privacy Policy.
Collection of Information
Each time you visit our website, our web servers automatically save the name of your browser and operating system, your IP address, your Internet Service Provider, the website from which you accessed our website, the web pages you visit while with us, and the date and time you spend on our website. Print Me Home servers save this information for security purposes. We may also evaluate anonymous or de-identified data sets for statistical purposes. Personal Information may be collected through our website (e.g., through online forms), telephone enquiries, or adverse reaction reports. We will only collect Personal Information that you provide us and you are entirely free to decide whether or not to supply this information.
If you contact us, Personal Information about you may be collected. Personal information that may be collected about you includes your name and contact details (e.g., address, telephone number, business and professional details (if applicable)); the nature of your enquiry; and other details about you that might be relevant.
Use of Information
By disclosing or submitting your Personal Information to us, you consent to us processing your Personal Information for the purposes described in this Privacy Policy and as permitted in terms of POPIA and other applicable legislation. These purposes include, where applicable:
- Monitoring, assessing, and improving our products and services;
- Providing further information regarding our products or services (including advice) that you have requested;
- Providing you with material on our activities and products that may be of interest to you, which you are entitled to opt out of receiving at any time;
- Notifying you of matters that we are required in terms of applicable law to notify you of (e.g., product recalls);
- Monitoring and reviewing our compliance with relevant regulations and codes of conduct; and
- Generating customer lists for the purposes of market research.
We may share your Personal Information with certain third parties to provide an effective service or as required by law. In this regard, you consent to sharing your Personal Information with:
- Regulatory authorities, within or outside of South Africa, as required in terms of applicable law.
We will only use information that is not Personal Information, such as IP addresses, for security purposes, systems administration, to enforce compliance with our terms and conditions, and to protect our products, services, and website. De-identified information may also be used to comply with any reporting obligations as required in terms of applicable law.
All employees, partners, and service providers who handle or obtain Personal Information are subject to appropriate and legally binding obligations of confidentiality and privacy in relation to your Personal Information.
You may opt-out of any direct marketing received from Print Me Home should you so elect, by notifying us by e-mail or telephonically.
Cookies
Cookies are small data files that are placed on your computer by web servers when you visit certain websites. This website uses cookies to allow us to identify regular visitors and collect information about your usage of the website. They do not collect nor store any Personal Information. Cookies in and of themselves do not personally identify users, although they do identify a user’s browser. Most browsers are set to accept cookies automatically. However, you can turn off the ‘Save Cookies’ function or set your browser so that it informs you whenever cookies are transmitted.
Security
Print Me Home uses a variety of technical measures to ensure the security of all archived data. The security of our systems is regularly reviewed to ensure ongoing protection against damage, loss, and/or unauthorised access. Our security precautions are regularly updated and improved in line with technical developments. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times.
Print Me Home will not be liable (other than to the extent permitted in terms of applicable law) for any unauthorized access to your Personal Information, and any liability which may otherwise have been attributable to Print Me Home as a result of or in connection with such unauthorized access is hereby excluded.
Safe Information Handling
All sensitive information you send us is encrypted in transit. We use secure “Digital Security Certificates.”
We have gone the extra mile to obtain an EV SSL Certificate, offering the highest levels of trust and authentication available. When you proceed to our eCommerce section of the site, the green address bar prominently displays our company name and provides visual assurance that our site is secure.
Safe Information Storage
We endeavor to secure our servers using best-practice software and networking technologies to prevent unauthorized access (called “hacking”) to our servers.
Best-Practice Security
We follow best-practice security procedures, such as:
- We only use third parties that satisfy our stringent security standards; and
- We use networking security measures such as firewalling and VPNs.
Access, Correction, and Deletion Rights
You have the right, in accordance with POPIA, to:
- Obtain access to your Personal Information held by Print Me Home;
- Request the correction, destruction, or deletion of your Personal Information; and
- Object to the processing of your Personal Information.
If you wish to stop receiving any communications from us and have your Personal Information deleted, please let us know and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.
In addition, if you have any concerns about how your Personal Information has been collected, used, or disclosed, you can contact us on 011 887 0143 and we will do our best to address your concerns.
Personal Information that is obsolete and no longer required will automatically be destroyed except where required for data analysis purposes. If it is used for such purposes, the Personal Information will be de-identified.
Lodging a Complaint
If you have any concerns about how your Personal Information has been collected, used, or disclosed, and you wish to make a complaint about a possible breach of the POPIA, you are entitled to lodge a complaint in writing to the Information Regulator in terms of the POPIA at inforeg@justice.gov.za.
Hyperlinks to Other Websites
Third-party operators of websites, which may be accessed via hyperlinks from our website, may gather and store Personal Information as soon as you access their websites. We do not accept any liability for those third-party operators in the event that your Personal Information is collected, used, disclosed, or shared by them. We encourage you to read their privacy policies separately.
Amendments to Privacy Policy
Print Me Home may, in its sole discretion, make changes to or replace this Privacy Policy at any time. It is your responsibility to regularly check the Privacy Policy and make sure that you are satisfied with any changes from time to time. Should you not be satisfied, you must not place any further orders on, or in any other way use, the website.
Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Privacy Policy has been displayed on the Website, you will be deemed to have accepted such changes.
Print Me Home (Pty) Ltd
Updated September 2024